As you are likely aware by now, public health officials have expressed serious concerns regarding the spread of the COVID-19 virus, also called the novel coronavirus or coronavirus. Many experts are recommending limiting social contact, particularly for those who are experiencing the symptoms of the virus, which are described as being similar to the common cold or flu.
The Improve Counseling LLC response regarding these concerns involves the following:
- If you have any reason to believe you have contracted the virus, you may cancel your sessions at any time without penalty and are encouraged to stay home to recuperate.
- If you need or wish to remain confined at home due to concerns either about spreading or contracting the virus, you may elect to conduct sessions online, via a secure audio/video telehealth platform available to you as a client. If you have not yet used this method for your therapy sessions, please communicate your interest in doing so, and you will be sent disclosure and authorization forms to be filled out prior to your first telehealth session.
- The building management at 5601 South Broadway has communicated that the cleaning staff in charge of cleaning all offices and common areas have been given both upgraded cleaning supplies (“medical grade”), as well as instructions for more rigorous surface cleaning during this time of high concern.
- If at any time I have a reason to believe I have been exposed to the virus, I will communicate this to you. If that is the case, I will either offer you the option of online/telehealth sessions, or if I need sick time I will suspend our sessions as well as offer you alternative care from other providers while I recuperate.
If you have any questions or concerns about these policies and procedures, please let me know and I will be happy to discuss them with you.